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Spectrum Management Authority may, without notice to you, at any time amend these Terms and any other information contained on this website. The latest Terms will be posted on our websites, and you should review the Terms prior to using the website. Your continued use of the websites after any changes to these Terms are posted will be considered acceptance of those changes.
Scope of Terms
These Terms apply to Spectrum Management Authority website located at www.sma.gov.jm. These Terms also apply to any and all online resources, materials, download areas, tools and interactive venues provided on Spectrum Management Authority website, including without limitation, community forums, chat rooms, discussion sites, knowledge centres and service offerings information, both now and in the future.
Your use of the Website
In these Terms, unless the context otherwise requires:
“Charged Services” means services available online through this Website for which a charge is payable to Spectrum Management Authority and/or Spectrum Management Authority.
“Fees” mean the fees payable for the Charged Services as recorded in the schedule of fees for the relevant Charged Service on this Website.
“Intellectual Property” includes the design of, and all content appearing on this Website, trade marks (including logos), domain names, copyright, rights in computer software, databases and lists, confidential information, know-how and trade secrets and manuals, whether registered or unregistered.
“Username” means a form of identification a user of this Website uses, together with a password, to gain access to Charged Services and any other parts of this Website for which registration of the user is required.
Information available under the Charged Services may be subject to confidentiality obligations or requirements. Spectrum Management Authority retains the right to make any information confidential. You acknowledge and agree:
Further details and requests regarding confidential information can be obtained or made by contacting Spectrum Management Authority at 13 – 19 Harbour Street, Kingston, Jamaica. West Indies.
All Intellectual Property on this Website is owned by Spectrum Management Authority. No part of this Website may be:
You may access, view, reproduce and print the content on this Website provided you use that content only for informational and non-commercial purposes. Any reproduction must include prominent acknowledgement of Spectrum Management Authority and/or Spectrum Management Authority rights in the relevant content.
If you wish to link to any part of this Website, you must obtain Spectrum Management Authority prior written consent. Spectrum Management Authority reserves the right to prohibit links to this Website and you agree to remove or cease any link upon Spectrum Management Authority request. You may not frame any part of the material on this Website by including advertising or other revenue generating material.
The information provided on this Website is for general guidance only. Users of the information contained on this Website must make their own assessment of the suitability and appropriateness of the information or services described for their particular use and conditions. Spectrum Management Authority makes no representations, warranties or guarantees as to the quality, suitability, truth, accuracy or completeness of the content. Spectrum Management Authority further makes no representations, warranties or guarantees that the quality and reliability of any information obtained from the Website will meet your expectations and requirements, be virus-free, or perform error- and damage-free. You assume all risk and responsibility for any loss or damage whatsoever to your computer system, data and business arising out of your use of the Website and/or content.
To the extent permitted by law:
The exclusions and limits set out in these Terms will also operate for the benefit of Spectrum Management Authority relevant suppliers, licensors and agents which Spectrum Management Authority use to provide the Website.
You agree to indemnify and hold Spectrum Management Authority, its subsidiaries, affiliates, shareholders, officers, directors, agents and employees, harmless from any claims and demands, including reasonable attorneys’ fees, made by any third party arising from or relating to: (i) your use of and access to the Website and content; (ii) content you submit, post, transmit or otherwise make available via the Website; (iii) your violation of these Terms.
Although Spectrum Management Authority has endeavoured to ensure the content on this Website is current, accurate and complete, Spectrum Management Authority does not guarantee that such content will be current, accurate or complete when you access it. Spectrum Management Authority will take action, within a reasonable period of time, to correct any error or inaccuracy which is brought to Spectrum Management Authority’s attention. Therefore due to the possibility of an error, prices may be subject to change without notice.
This Website may contain links to third party websites. These websites have not been prepared by and are not controlled by us. They are provided for your convenience only, and do not imply that Spectrum Management Authority checks, endorses, approves or agrees with third party websites this Website links to. To the extent permitted by law, Spectrum Management Authority has no liability in respect of any third party websites this Website links to.
You agree that you will at all times comply fully with all relevant laws, ordinances, rules, regulations and orders of all relevant regulatory bodies in relation to any of the information or services made available to you through this Website.
You may terminate your use of any of the Charged Services, or access to any part of this Website for which registration is required (including the Online Service Payment process), at any time by requesting that Spectrum Management Authority delete your username and password for the relevant service or part of this Website.
Any termination of your right to use any of the Charged Services, or access to any part of this Website for which registration is required, will not affect any rights or obligations which have accrued by either you or Spectrum Management Authority and /or the website.
The Terms constitute the entire agreement between you and Spectrum Management Authority relating to your use of and access to the Spectrum Management Authority Website and content.
The laws of Jamaica shall govern any action related to the Terms and your use of the Website. In any dispute between you and Spectrum Management Authority, the Jamaican Courts will have jurisdiction. In the event of any violations of the Terms, Spectrum Management Authority reserves the right to disable your access to Spectrum Management Authority Website and seek all remedies available by law and in equity.
We may amend these Terms from time to time. You should check and read these Terms regularly. By continuing to use this Website after any such amendment, you are deemed to have agreed to the amended Terms.
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. However, customers only have the option of collecting certificates ordered at the Spectrum Management Authority address at 13 – 19 Harbour Street, Kingston between 8:30 am to 5:00 pm Monday to Thursday and 8:30 am to 4:00 pm on Fridays.
You are advised to retain a copy of your receipt upon a successful order. Customer service queries shall be responded to within two business days.
In this Policy, the following terms shall have the following meaning except where the policy otherwise requires:-
The SMA processes applications for Services that will be dispatched for collection by our customers at the SMA’s office directly.
We will always contact you by phone or email if there are any delays with processing your application. You may also check the status of your application online using our tracking feature.
The processing of your application will be delayed if you do not provide complete and accurate information on your application form. You will be informed by phone or email if this happens and the SMA is free from any claims in respect of providing the said Services within the prescribed time.
REFUND, RETURN AND CANCELLATION POLICY
We thank you for visiting our website. We want you to feel comfortable about transacting business with the Spectrum Management Authority (SMA). The Authority is committed to providing each customer with exceptional service. Should you have any customer support related question, please contact us at email@example.com
If you have any questions or concerns in relation to the Website or these Terms, please contact us.
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